Privacy and Cookie Policy

Last updated: August 14, 2026

The Parroquia Nuestra Señora de Guadalupe (Our Lady of Guadalupe Parish), located in San Jose, California, recognizes the importance of protecting the privacy and personal data of those who visit our website, communicate with us, make donations, request information about the sacraments, take part in parish activities or use our digital channels.

This Privacy Policy explains what information we may collect, how we use it, with whom we might share it, what measures we take to protect it, and what rights users have regarding their personal data.

1. Data controller

The party responsible for processing the information collected through this website is:

Name: Parroquia Nuestra Señora de Guadalupe
Name in English: Our Lady of Guadalupe Parish
Address: 2020 E. San Antonio Street, San José, CA 95116
Phone: (408) 258-7057
Email: olgparish@dsj.org
Website:

Hereinafter, we will refer to the entity as “the Parish”.

2. Framework of reference

This policy is guided by privacy best practices applicable to websites in California and the United States. California law requires certain websites that collect personal information to publish a visible and accessible privacy policy, particularly under the California Online Privacy Protection Act, known as CalOPPA.

The California Consumer Privacy Act, known as the CCPA, grants rights over personal data to California consumers, although the state authority indicates that, in general, the CCPA does not apply to nonprofit organizations or government agencies. Even so, the Parish adopts principles of transparency, limited use of information, security and respect for the privacy of its parishioners and visitors.

3. Information we may collect

The Parish may collect personal information when a person:

• Completes a contact form.
• Requests information about the sacraments.
• Contacts the parish office.
• Makes an online donation.
• Signs up for newsletters, events, ministries or parish activities.
• Requests information about special celebrations, such as quinceañeras, funerals or memorial Masses.
• Browses the website.

The information collected may include:

Identification data

First name, last name, and the names of family members or persons related to a pastoral, sacramental or administrative request.

Contact data

Email address, telephone number, physical address, city, state and country.

Information related to parish services

Information needed to respond to requests regarding baptisms, First Communion, Confirmation, marriage, confessions, anointing of the sick, funerals, memorial Masses, quinceañeras, events, parish groups or ministries.

Donation information

When a person makes a donation, processing may be carried out through external platforms such as PayPal. The Parish may receive limited information related to the transaction, such as the donor’s name, email address, amount donated, date and payment reference. Sensitive financial data, such as full card numbers, PINs or banking information, are processed directly by the corresponding payment platform.

Browsing data

We may collect technical data such as IP address, browser type, device, pages visited, date and time of access, interaction with the site, and data collected through cookies or analytics tools.

4. Purposes of data processing

Personal information will be used for the following purposes:

Pastoral and administrative care

To respond to requests, provide guidance, contact users and manage processes related to the sacraments, liturgical celebrations, schedules, events, ministries, parish groups and office services.

Donation management

To process, confirm and record donations made to the Parish, as well as to issue communications related to those contributions where appropriate.

Parish communication

To send information about activities, schedules, events, newsletters, special celebrations, pastoral campaigns, important notices and news of the parish community.

Organization of events and ministries

To manage registrations, participation, internal communications, attendance lists and the coordination of parish activities.

Website improvement

To analyze use of the site, improve the browsing experience, optimize content, correct technical errors and understand which information is most useful to visitors.

Security

To prevent fraud, misuse of the website, unauthorized access, spam, form abuse or security incidents.

5. Sensitive information

Some requests addressed to the Parish may involve information of a personal, family, spiritual, sacramental or pastoral nature. The Parish will treat this information with particular care, discretion and respect.

We will not request sensitive information that is not necessary to address the corresponding pastoral, sacramental, administrative or legal purpose.

In the case of requests involving minors, the Parish may require information from parents, legal guardians or authorized responsible adults, as appropriate.

6. Donations and external payment platforms

Donations made through the website may be processed by external platforms, such as PayPal or other authorized providers.

By clicking a donation button or link, the user may be redirected to an external platform. In that case, the processing of payment data will also be subject to the privacy policies and terms and conditions of the corresponding provider.

The Parish does not store full credit or debit card numbers, bank accounts or financial credentials.

7. Sharing information with third parties

The Parish does not sell, rent or trade the personal data of its visitors, parishioners or donors.

We may share information only when necessary in order to:

• Process donations.
• Manage forms or communications.
• Provide technology services related to the website.
• Comply with legal obligations.
• Protect the security of the site or of the community.
• Coordinate parish, pastoral or administrative activities.

Third parties that may be involved include providers of hosting, email, web forms, analytics, security, payment platforms and technology tools necessary to operate the site.

8. Cookie policy

The website may use first-party and third-party cookies to improve the user experience, remember preferences, analyze site traffic and measure page performance.

Cookies may collect information such as:

• Device type.
• Browser used.
• Pages visited.
• Time spent browsing.
• Interactions within the site.
• Approximate location derived from the IP address.

Users may configure their browser to reject or delete cookies. However, some site functions may not work correctly if cookies are disabled.

If tools such as Google Analytics, Meta Pixel, YouTube, Google Maps, reCAPTCHA, PayPal or other external services are used, these providers may also install cookies or similar technologies in accordance with their own policies.

9. User rights

Persons who have shared personal information with the Parish may request:

• Access to their personal data.
• Correction or updating of inaccurate information.
• Deletion of information where appropriate.
• Withdrawal of consent for non-essential communications.
• Information about the use made of their data.
• Restriction of the use of their data, where applicable.
• Cancellation of subscriptions to newsletters or informational communications.

These requests may be made by writing to the Parish’s email address.

10. Contact channel for privacy requests

To exercise rights related to privacy, updating, correction or deletion of information, users may contact:

Email: olgparish@dsj.org
Phone: (408) 258-7057
Address: 2020 E. San Antonio Street, San José, CA 95116

Suggested email subject:
Privacy request — [Name of the person]

The Parish will review the request and respond within a reasonable period, in accordance with the nature of the request and any applicable legal or administrative obligations.

11. Information security

The Parish adopts reasonable measures to protect personal information against loss, unauthorized access, misuse, alteration or unauthorized disclosure.

These measures may include:

• Use of SSL certificates.
• Secure forms.
• Restricted access to site administration.
• Periodic updating of the website and its components.
• Security controls on plugins and platforms.
• Use of trusted technology providers.

Nevertheless, no system of transmission or storage on the Internet can guarantee absolute security. For this reason, the user acknowledges that sending information through digital means involves certain inherent risks.

12. Retention of information

Personal information will be retained only for as long as necessary to fulfill the purposes described in this policy, respond to requests, maintain administrative records, comply with legal obligations or preserve pastoral and sacramental information where appropriate.

Records related to the sacraments, donations, official communications or administrative processes may be retained for longer periods when required by the nature of the service, applicable regulations or the Parish’s internal practices.

13. Links to external sites

The website may contain links to external platforms, such as PayPal, Facebook, Google Maps, YouTube or other related services.

The Parish does not control the privacy practices of these third parties. We recommend reviewing the privacy policies of each platform before sharing personal information or carrying out transactions.

14. Privacy of minors

The website may include information about catechesis, sacraments, ministries, events or activities in which minors take part.

The Parish does not seek to collect information from minors without the authorization of their parents, legal representatives or authorized responsible adults.

In the case of sacramental, pastoral or formation processes involving minors, the information must be provided by parents, guardians or responsible adults.

15. Electronic communications

By providing an email address or telephone number, the user authorizes the Parish to contact them in order to respond to requests, confirm information, send notices related to parish services or share relevant communications.

Users may request to stop receiving informational or promotional communications at any time by writing to the Parish’s email address.

Communications that are strictly administrative, sacramental, pastoral or related to an active request may continue to be sent for as long as they are necessary to address that request.

16. Changes to this policy

The Parish may modify this Privacy and Cookie Policy when necessary to reflect changes to the website, the services offered, the technology tools used, legal requirements or internal practices.

Any change will be published on this same page with the corresponding last-updated date.

We recommend reviewing this policy periodically in order to stay informed about how we protect and use personal information.

17. Acceptance of the policy

By using this website, completing forms, making donations, requesting information or communicating with the Parish through digital means, the user acknowledges having read and understood this Privacy and Cookie Policy.

Continued use of the site implies acceptance of the conditions described herein.